Some terms may be slightly different in older or newer versions. If you find a point of difficulty, please let us know and we will clarify. We also welcome user input to expand our instructions.

Summary: This setup will not affect email that you receive. You will be asked to first choose if you want to create or edit an existing Outlook account; afterward, you will edit the SMTP server in the selected Outlook account. ZSentry will not change and not use POP or IMAP servers.

ZSentry Setup:

1. Go to the Tools menu and select Account Settings (or Account)
2. Select the email account you wish to secure and hit the Change (or Properties) button.
3. Account Name: To make it easy to verify that you are using the secure account before you send an email, you can use ZSENTRY (all in caps) for the Outlook Account Name, or any name that fits your needs and will let you know that you are using ZSentry to send securely.
4. Email Address: Make sure that the Email Address in the Outlook account matches exactly your own Email Address that you registered with ZSentry (the User Name given in your PASS). If not, you can use or create another account, or change the Email Address in Outlook.
5. Change the Outgoing Server to zsentry.com, hit the More Settings button.
6. Select the Outgoing Server tab and check the box that says My outgoing server (SMTP) requires authentication
7. Choose the Log on using button
8. As User Name type the Email Address you registered with ZSentry (the User Name given in your PASS).
9. As Password type your ZSentry Usercode followed by your ZSentry Password (no spaces in-between, see example below).

8. Choose the Advanced tab and change the Outgoing Server (SMTP) to 465 and select SSL as the connection type.
9. Hit Ok to save your settings.
10. Hit the Next button, then Finish, then Close to get back to your Inbox.

ATTENTION: To read ZSentry Mail in Outlook, Outlook must be the default option for handling .eml files. If not, see the instructions after item 3.2 in "Setup Mail Client to Read ZSentry Mail".

Test it. After setting this up, you can choose whether or not to send a message securely. When you compose an email, you use ZSentry simply by selecting that account name (ZSENTRY) in the From drop-down list before you click Send. Later, you can set your account to send securely by default, or upon a condition such as triggered by a set of keywords.

After you verify that you can send and read secure email using your Mail Client, go to the ZSentry How-To page and review the entries in that page. We suggest that you decide whether you want your Mail Client to store the plaintext copies generated when you send secure email. We also suggest that you verify the Secure Vault facility offered by ZSentry through the "Bcc Me" control, to hold an encrypted copy (all or decided per message) of a secure email that is sent, for your records, without expiration. If you need assistance, please request a Support Ticket.

Some terms may be slightly different in older or newer versions. If you find a point of difficulty, please let us know and we will clarify. We also welcome user input to expand our instructions.

Summary: In Windows Vista, Windows Mail replaces Outlook Express as the standard Windows email client. Windows Mail was superseded by Windows Live Mail and is no longer provided, but you can use it with ZSentry. This setup will not affect email that you receive. Open Windows Mail. The wizard pops up if it's your first time using it; otherwise, simply click Tools > Accounts > Add. Follow the instructions for Outlook 2002-7 (there are slight differences).

ATTENTION: To read ZSentry Mail in Windows Mail, Windows Mail must be the default option for handling .eml files. If not, see the instructions after item 3.2 in "Setup Mail Client to Read ZSentry Mail".

Test it. After setting this up, you can choose whether or not to send a message securely. When you compose an email, you use ZSentry simply by selecting that account name (ZSENTRY) in the From drop-down list before you click Send. Later, you can set your account to send securely by default, or upon a condition such as triggered by a set of keywords.

After you verify that you can send and read secure email using your Mail Client, go to the ZSentry How-To page and review the entries in that page. We suggest that you decide whether you want your Mail Client to store the plaintext copies generated when you send secure email. We also suggest that you verify the Secure Vault facility offered by ZSentry through the "Bcc Me" control, to hold an encrypted copy (all or decided per message) of a secure email that is sent, for your records, without expiration. If you need assistance, please request a Support Ticket.

You may need to adapt these instructions accordingly to your OS and version. If you find a point of difficulty, please let us know and we will clarify. We also welcome user input to expand our instructions.

Summary: In step 1, you will create an Outgoing Server (SMTP) in Thunderbird that connects securely to zsentry.com. In step 2, you will link that Outgoing Server with the desired Thunderbird Mail Account for sending secure email.

1. Set Outgoing Server (SMTP):

1. Go to the Tools menu and select Account Settings.
2. Select Outgoing Server (SMTP)
3. Click Add to create a new setting or Edit to modify an existing setting.
4. Under Description enter how you want to call this setting. We suggest using the Account Name (from your PASS) in ALL-CAPS to make it easier to see that you are using a secure connection when this SMTP server is selected.
5. Under Server Name type in zsentry.com for the server.
6. Under Port, type in 465.
7. In Security and Authentication set the drop-down options to SSL/TLS and normal password. If you are using an older version, check the box that says Use Name and Password.
8. As User Name enter the User Name exactly as given in your PASS.
9. There is no password setting in this screen. When you use this server you will be asked for the password. Then, type your ZSentry Usercode followed by your ZSentry Password (no spaces in-between, see example below). You will have an option to save this password so that you do not have to re-enter it again. Otherwise, you can use the password during that session without re-entering it.

10. Select the SSL option under Use Secure Connection.
11. Hit OK twice to save changes.

2. Link Outgoing Server with Mail Account:

1. Go to the Tools menu and select Account Settings.
2. Select a Mail Account (any account will do). You can also create a new account by going to Tools/Account Settings/Add Account (DO NOT use zsentry.com in the settings; this is done in the next step).
3. For the account that you want to use with ZSentry, click on Manage Identities > Add. In the Identity Settings screen type for each field:
   
   Name: ZSENTRY SECURE (or use any other name you want)
   
   Email Address: your own Email Address exactly as given in your PASS
   
   Outgoing Server: select the

   zsentry.com

   Outgoing Server that you already setup above.
   
   You may also add a signature line specific for the secure account ("Sent by ZSentry"). DO NO enter any other information.
   
   
4. Hit OK three times to save changes.

ATTENTION: To open secure email ZSentry Mail in Thunderbird, it must be the default option for handling .eml files. If not, see the instructions after item 3.2 in "Setup Mail Client to Read ZSentry Mail".

Test it. After setting this up, you can choose whether or not to send a message securely. When you compose an email, you use ZSentry simply by selecting that account name in the From drop-down list before you click Send. Later, you can set your account to send securely by default, or upon a condition such as triggered by a set of keywords.

After you verify that you can send and read secure email using your Mail Client, go to the ZSentry How-To page and review the entries in that page. We suggest that you decide whether you want your Mail Client to store the plaintext copies generated when you send secure email. We also suggest that you verify the Secure Vault facility offered by ZSentry through the "Bcc Me" control, to hold an encrypted copy (all or decided per message) of a secure email that is sent, for your records, without expiration. If you need assistance, please request a Support Ticket.

SSL SMTP in Apple Mail in Tiger can be set up for sending ZSentry Mail but it lacks proper controls. Apple Mail In Tiger cannot be configured for reading ZSentry Mail because it cannot open .eml files. Since both issues were solved in later OSX releases, we no longer support Mac OSX Tiger. In the section "INSTRUCTIONS FOR MAC OSX TIGER" after item 3.2 below, we provide a workaround that may be useful for reading .eml files with Tiger.

These are general instructions for use with any Mail Client and Operating System (OS), with comments. Note that the terms that may be used by your application may vary slightly from your PASS. For example, SMTP Password may be just Password. If you find a point of difficulty, please let us know and we will clarify. We also welcome user input to expand our instructions.

SETUP FOR SENDING ZSENTRY MAIL (ZMAIL)

NOTE: There is no setup for sending and reading Zmail with your browser. Just use the ZSentry App.

For sending a Zmail using your Mail Client there is an initial setup for the SSL SMTP service. After that, to send a zmail you simply write your email as usual in your Mail Client, in text or HTML, and can include any number of attachments. The maximum size may be limited by your account's service level. After you click Send, all communications are encrypted end-to-end by SSL and ZSentry.

ZSentry SSL SMTP uses port 465, which should allow you to send secure emails also on the road (hotels routinely block port 25 for sending email).

INSTRUCTIONS

* Make sure that the email address you are using is registered at zsentry.com. You will need your PASS for that email address, the ZSentry Usercode (with 6 characters) that you received with your registration, and the ZSentry Password (with 8 or more characters, case-sensitive) that you chose upon registration.

* The Mail Client should have an account with exactly the Email Address given in your PASS. If not, you can create one, or edit an existing Mail Client account.

* The Mail Client should also have an account with the same Account Name given in your PASS, but you may change it to fit your needs.

* Follow your Mail Client instructions to enable a secure SMTP account with the settings:
(If you need further help, see this page for specific instructions, or consult your Mail Client's help file. You can also search Google for the keywords /SMTP SSL 465/ without slashes, followed by your Mail Client's name.)

1. Outgoing Mail Server: zsentry.com
   
2. Server port: 465
3. Use Secure Sockets Layer (SSL/TLS): check this option.
4. Authentication: check the Password option.
5. Username: {the User Name exactly as given in your PASS}

6. Password: {type your ZSentry Usercode immediately followed by your ZSentry Password, see example below}

NOTES

You will receive an automatic email confirmation for each ZSentry Mail sent using the SSL SMTP service (you can turn this off later, if you wish). The service does not require any plugin and should work with any Mail Client. To set customized options for your ZSentry Dashboard, login using ZSentry App, set the Dashboard options and click Personalize>Save. These options will be stored encrypted in your ZSentry account and will applied to control your next ZSentry Mail, when you login for sending it, using ZSentry App or SSL SMTP.

ZSentry uses two-factor authentication to verify your SMTP username, password and sender email address (i.e., your email address in the From field of your email). The server will additionally authenticate your sender name (i.e., your name in the From field of your email) to be the same as the name you registered with ZSentry (shown after you login using the ZSentry App). This is provided in order to protect your identity and help prevent spam.

Test it. After setting this up, you can choose whether or not to send a message securely. When you compose an email, you use ZSentry simply by selecting that account name in the From drop-down list before you click Send. Later, you can set your account to send securely by default, or upon a condition such as triggered by a set of keywords.

After you verify that you can send and read secure email using your Mail Client, go to the ZSentry How-To page and review the entries in that page. We suggest that you decide whether you want your Mail Client to store the plaintext copies generated when you send secure email. We also suggest that you verify the Secure Vault facility offered by ZSentry through the "Bcc Me" control, to hold an encrypted copy (all or decided per message) of a secure email that is sent, for your records, without expiration. If you need assistance, please request a Support Ticket.

Apple Mail in Mac OSX Tiger cannot be configured to open .eml files. A workaround is presented in this section's How-To "INSTRUCTIONS FOR MAC OSX TIGER". This issue was solved by Apple in later OSX releases.

You can read Zmails using your Mail Client, or with your Web Browser. You can read and save zmails in your computer or USB stick using your browser, and also easily export zmails from your browser to your email program using the .EML file format (also called RFC822 message). The Leopard version is required for Mac use (otherwise, try to use Stuffit Expander to open the .EML file). You can use Outlook, Outlook Express, Windows Mail, Apple Mail, Entourage, Thunderbird, and practically any standards-based Mail Client.

Most likely, there is no setup needed for reading ZSentry Mail with your Mail client. However, you may need to configure your OS to use your Mail client as the default handler of .eml files. To configure, right-click on any .eml file (if you need an ".eml" file, click the following EML Text File then save it and rename to just "first_zsentry.eml" without the .txt. Then, click the .eml file you just saved.) and select your Mail client as the default application to use.

To use your Mail Client to read Zmails, you may also need to set your browser to use your Mail Client as the default handler for .eml files. To configure, use your web browser's menu (for example, in Firefox it is under Tools/Options/Applications) and select your Mail client as the application to handle the .eml file format (also called RFC822 message) — IF THERE IS NO SUCH OPTION, read below.

You may also need to first train your browser to recognize .eml files. To train, right-click on any .eml file (if you need a ".eml" file, click the following EML Text File) then save it and rename to just "first_zsentry.eml" without the .txt. Then, click the .eml file you just saved. You will see a dialog box. Select the Open choice, and select your Mail client as the default application to use.

If you need assistance, please request a Support Ticket.

Save an .eml to your Desktop temporarily (if you need a ".eml" file, click and save the following EML Text File then save it and rename to just "first_zsentry.eml" without the .txt). Highlight it and choose File > Get Info. Under "Open With" change the menu to Apple Mail (or Entourage, or Thunderbird) and click on "Change All." You have now instructed your computer to open .eml files in Mail (or, whatever you selected). You may need to relaunch Mail or even reboot. You can safely trash the file you saved at this point.

Even though we no longer support Mac OSX Tiger, we provide instructions below that may be useful to work around the Tiger .eml file limitation.

Apple Mail in Mac OSX Tiger cannot be configured to open .eml files. This issue was solved by Apple in later OSX releases.

If needed, you may read ZSentry's .eml files with your Apple Mail in Tiger by saving the file and then opening it first with Stuffit Expander. Simply drag all of the .eml files onto Expander. It should generate a separate folder in the Finder for each .eml file. Into that folder, it should expand all the relevant attachments (as files), plus a copy of the message body text.